FAQs - Ward Homes Yorkshire


We know that moving house can be overwhelming, and that there is a lot to consider both financially and logistically. Therefore, we have put together a list of the most commonly asked questions, which we hope might help you on the journey towards your new home.

  • How can I arrange to view a property?

    Viewing one of our show homes is by appointment only. Call the Sales Team to book an appointment on 01482 631133 or email hello@wardhomesyorkshire.co.uk

  • How do I reserve a plot?

    Reserving is simple. Once you’ve found your dream plot, pop into our sales office to complete some paperwork and pay a fully refundable deposit*. Once that’s done, we’ll keep you informed of the build progress and will let you know in advance any key dates you need to be working towards (for example, when to have a mortgage in place).

    *any costs incurred (such as legal fees) at time of refund will be deducted.

  • What are the benefits of buying a new home over an older property?

    From better energy-efficiency and cost savings, to peace of mind when it comes to quality and maintenance, there are many benefits of buying a new home. Take a look at our ‘Why Buy New’ page for more info.

  • Can I customise my new home?

    Buyers reserving at an early stage of development will have the opportunity to make certain choices within their new home, such as kitchen and bathroom tiles, or any upgrades.

  • Do I need to have sold my house before reserving?

    No - when you reserve your home, we’ll work back from our anticipated completion date to advise when it’s best to sell your existing home and secure the funds. We know house buying can be daunting, so we’ll be with you to help and assist every step of the way. We can also put you in touch with our preferred estate agent should you need help selling your home.

  • How does the New Homes Quality Board Protect me as a house buyer?

    The New Homes Quality Board (NHQB) is an independent, not-for-profit organisation which was set up to oversee reforms in the quality of new homes and the customer service provided by developers.

    They provide enhanced protection to buyers of new homes in the form of a new code of practice which introduces a broad range of additional requirements for developers, to ensure that every aspect of a new home purchase is covered, from when a customer initially walks into a sales office, through to two years after the occupation of the home.

  • Do all the properties come with a new home warranty?

    All homes come with a 10-year NHBC warranty and 2-year builders’ warranty.

  • Is there affordable housing on site?

    There may be a percentage of affordable housing on site, and we may also be able to offer the First Homes Scheme on certain developments. Please speak with our sales advisors for more details.

  • Are the properties freehold or leasehold?

    The properties are all freehold.